Overview
At SourceX Technologies, transparency and trust are core to our values. This Privacy Center explains how we collect, use, disclose, and safeguard your personal information across our websites, platforms, and services.
We are committed to processing your data lawfully, fairly, and transparently in accordance with applicable data protection laws, including the Digital Personal Data Protection Act (DPDP) of India.
Information We Collect
We collect the following categories of information:
- Personal Information: Name, email address, phone number, company name, GSTIN, and job title.
- Account Information: Username, password, and profile preferences.
- Transaction Data: Purchase history, billing and shipping addresses, payment details.
- Technical Data: IP address, browser type, device information, operating system, and access times.
- Usage Data: Pages visited, time spent on pages, clickstream data, and interaction with our services.
- Communication Data: Inquiries, support tickets, chat messages, and feedback submitted to us.
How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our products and services
- To process orders, transactions, and manage customer relationships
- To respond to your inquiries and provide customer support
- To send important service notices, updates, and promotional communications (where permitted)
- To personalize your experience and deliver relevant content
- To ensure the security of our platforms and prevent fraud
- To comply with legal obligations and enforce our terms
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once no longer needed, we securely delete or anonymize your data.
Security of Your Information
We implement industry-standard technical and organizational security measures including encryption, access controls, regular security audits, secure servers, and employee training to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights and Choices
You have the following rights regarding your personal data:
- Right to access, correct, or update your information
- Right to request deletion of your data (subject to legal requirements)
- Right to restrict or object to certain processing activities
- Right to data portability
- Right to withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
Your data may be transferred to and processed in India and other countries where our service providers operate. We ensure that appropriate safeguards (such as Standard Contractual Clauses or equivalent measures) are in place to protect your information.
Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
Contact Us
For any questions, concerns, or to exercise your privacy rights, please contact us at:
Email: sourcex25@gmail.com
Address: Hosur, Tamil Nadu, India
We aim to respond to all requests within 30 days.